Mary Owens Review of Principal Residential group
Wow! My husband and I were beyond impressed with o...
Wow! My husband and I were beyond impressed with our experience with the Roosevelt Row staff and property. Beginning the moment we walked in without scheduling a tour and were still greeted in a friendly and welcoming way. Todd was extremely accommodating to our current situation and took time to plan out options with us BEFORE we even began our tour. He then took us on our tour and was an incredible guide, as well as, not rushing us in in any way. He answered every question we had along the way. After our tour of the incredible property and amenities, Todd then went a step further. (If you have been on many apartment tours you will appreciate this next bit.) He got out a map circled each unit we toured and explained little reminders and land marks to help us remember the unit. While doing this he would review and write down, on a separate matching floor plan, the price per unit. Todd also helped us overview the entire expenses per month per unit (every apartment complex has additional, beyond base rent charges - BUT not every complex has staff willing to break these charges down so that their potential new tenants have a clear and honest number to consider when choosing a unit appropriate for their budget)! We are so happy here! The entire staff is extremely welcoming and helpful. They are also extremely timely in their responsiveness! We love our unit and the property. Thank you Todd for all of your help!
Comments: