Stephanie Ragland Review of JW Marriott Resort and Spa
Took the family for a staycation. Service overall...
Took the family for a staycation. Service overall was great. Not enough servers at the pool area to a accommodate the guest. I saw one server and he said he w as working an open to close. He took my credit card never came back with food or card It was hours before he returned I went to get my own food and realized I did not have my card. I know he was over whelmed so I never complained. Rooms are very nice but the fridge did not work I did report it but nothing was done to make it right. I had small kids and was planning on sticking the fridge for them. Water park fantastic! Grounds very relaxing and beautiful Housekeeping was on top of maintaining our room. I ensured I took care of her before we departed. Food was very good. There are also places to go to eat off the resort campus if you desire more of a variety and to fit everyone s budget. Will definitely be back !
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