lacks in every sense of customer service. The atti...

lacks in every sense of customer service. The attitude given by KTT employees is that its not their problem and they will not bend over backwards to help their clients out. not to mention hold times are only longer and longer and there have been many times where I have been on hold for 10 minutes or more and then get disconnected. Very unprofessional. I try to use Garden or Keystone as much as possible.