Very bad service...

Very bad service...
I'm sending my infinity headphones due to sound issue... around one month ago...
I'm only received few mail's.....I try to contact them from last 1week but I'm unable to make contact with their customer service representative....very very bad and disgusting service provided by infinity.... I'm recommend to my friend . . pls don't buy infinity headphones..... I'm facing lot of problem... I will give 0 for such poor and shameless service......