Never Used this company! I just got ripped off. I ...

Never Used this company! I just got ripped off. I have the high-end of the service contract and it's been over 4 weeks and my washer is still not fixed. Service technician got into verbal altercation with my wife and he was also made sexist comment "you women don't know anything". I just cancelled the service and they would not refund remaining balance. DO NOT USE THIS COMPANY.