Cedric Lott

Review of Willow Bend Dental

5 Stars is definitely not it!! That was just to ge...

5 Stars is definitely not it!! That was just to get you to read this before Willow Bend Dental finds a way to hide this review deep in the "no one is going to read this section." 2.5 Stars is more like it!!!

Allow me to begin with the better experience i had at Willow Bend Dental. Approximately 4 years ago I began going to this dentist office. The office was and probably still is pristine with friendly faces and smiles. I thought I had been recommended to the right dentist via a friend. As I began my dental visits 3 to 4 to times a year as recommended by the dentist, i noticed that i never had the same hygienist. I quickly realized that the turnover at this office was extremely high. (2 of the hygienist were really good at their job and i liked them).
The 4th hygienist for some reason would always make my gums bleed when flossing my teeth.

Fast fwd to 2017. I did not like my smile and wanted to get veneers as an enhancement. Instead of advising me on the fact that i did not need veneers, and all i needed was braces, the dentist office contacted me in December of 2017 informing me of a Christmas special that was save me 5% off. This was not a discount whatsoever! I was then totally turned off with the greed from Willow Bend Dental. Not to mention, although having great dental insurance, i somehow always owed them money each time i had a visit and paid them every single time.

2018, I then turned to Mint Dentistry and they advised me that my gums were healthy and my teeth needed braces and not veneers.

Giving credit that is due (Willow Bend Dental) began the process of getting my mouth and teeth healthy.

Mint Dentistry recommended a great orthodontist and now my teeth are clean and straight in 2020.

May 2020, i visited Willow Bend Dental to buy some of their great mouthwash (again giving them credit where it is deserved). I was then informed that i had a balance, but could not be told what it was for when i questioned the financial consultant. Why am i just finding out about this years later? Was not happy but i purchased the mouthwash anyway.

A few weeks later, i received a call from a collections agency representing Willow Bend Dental informing me that i owe $142.00 to Willow Bend Dental. Its been years now, how and why do i owe you money when i came out of pocket every single visit, despite having great dental insurance?

Yesterday, i checked my credit report, Willow Bend Dental has cause my credit to drop 43 points after filing on me in June of 2020. Again, its been years, and if i had never gone back to buy that damn mouthwash this more than likely would've happened.
I absolutely hate owing money to anyone, i pay my bills according to what ive been taught in life, "owe no man"

Dat bit of humor, but in my book, you suck Willow Bend Dental!!!