Lisa H

Review of Ticketek Australia

On two occassions I've attempted to buy tickets fr...

On two occassions I've attempted to buy tickets from Ticketek. On the first I waited in a queue and was allowed access 7 minutes before ticket sales opened. So when the tickets opened I had only 3 minutes left of the 10m slot Ticketek allows. 3 minutes to select seats, put in my information and my payment details. What a joke! I was logged out before I even got to the payment screen. Several HOURS of waiting a second time resulted in seats showing available, then saying not available once I got to checkout.

Similar experience 2nd time around, with my credit card not being processed saying it had been 'blocked'. I attempted 3 different credit cards and my partner's card with the same response.

Tried calling your customer service number only to hear an automated message saying your lines were too busy, call back later!

What a pathetic joke your company is. Worst customer service I have ever experienced. If I could give you 0 stars I would.