Joshua Holmes

Review of Carman Ford

After 3 months of dealing with a tire issue on my ...

After 3 months of dealing with a tire issue on my Ford Edge that 5 different local auto shops could not manage to fix, I finally decided to try out the Carman Ford dealership. I could not have been happier with my decision and only regret not coming to them sooner. Their customer service is top notch, from technicians coming directly to your car when you pull up to the friendly courtesy shuttle drivers. After their team repaired my tire issue, I did notice an unusual sound and brought it back to be checked out again. The service team was very gracious in taking a second look, then took care of the problem within half a day and with absolutely no hassle. It is readily evident that the service department takes great pride in their work and have their customers' best interests at heart. Carman Ford has certainly won a loyal customer in myself and I would strongly recommend them as your first stop for any Ford service needed in the New Castle area!