THE IGNORANCE AT BMC CATCH program IS REAL! I ema...

THE IGNORANCE AT BMC CATCH program IS REAL! I emailed, called, left voice mails on the nurses line and Dr Coles CATCH program and staff SUCK! I just called on call because I need to know about a potential side effect and the woman repeatedly used incorrect pronouns even after me asking her not to use the wrong ones and to use the preferred name she ignored me and I got firm with her: finally she used they instead of him - I guess at least it wasn t she but I wanted to punch this woman through the phone. She tells me ya idk if they will call you back or not, if they do it will be in 20 mins. I told her I DEMAND the on call to call me back. How is that even remotely appropriate!?