While I normally love the resort, I've just had on...

While I normally love the resort, I've just had one of the more frustrating, unaccommodating experiences with the various staff. My jackets weren't returned to me after an appointment in the spa, and I went to arrange pick up or shipping for the jackets which had clearly been marked as mine. The shipping was delayed so we cancelled, as I'd be in Park City the following weekend. Family in the area came to pick them up and Safety/Lost and Found (despite knowing the items were mind, refused to move the jackets 3 minutes to where my family was. The main staff refused to get assistance to help arrange this. The reception transferred me to the wrong restaurants, and then when the correct restaurant was dialed it went unanswered. I'm now on Facebook, because there is no email or phone to list complaints. A minor inconvenience turned into an hour of phone calls...the resort isn't large enough to have these types of problems.