The only thing worse than knowing that a loved one...

The only thing worse than knowing that a loved one was sent to a hospital, is knowing they were sent to Mackenzie Health.

Though doctors here have the means to save lives, some of them have the ignorance or contempt not to. I say this because someone I know could have died here twice, over something totally preventable that didn't take a practicing physician to figure out.

Some staff here, particularly in Triage, are very good. But the good staff are few, and usually in between crabby staff who don't care at all. The whole system here is flawed, and no efforts seemed to have been made to improve it.

I've been coming to this hospital for over 15 years, only because it's the closest, and it hasn't changed from my experiences back then.

I often consider driving to Newmarket for my hospital needs, which is more worth it.