John Williams IV

Review of PRESTIGE FORD

I brought $210,000 in vehicles about two months ag...

I brought $210,000 in vehicles about two months ago. One of the Ford Expedition King Ranch 80K plus has been driven for two weeks of the 8 weeks I have had the car. It has been in their Shop for a Month. No one knows what is wrong. Very easy fix give me a NEW car and send that one back. I have asked for GM to call me twice. Once with Salesman ( Brad ) and another by service guy that called a week and half ago. Just tell me they still do not know what is WRONG !! Still NO call from the GM and you would HOPE he knows what is going on. Do you think if you spend less than this they will take CARE of you the chance are NOT. This should not be take down or hind but they will I promise !!!!! This is something I do not normally do but I felt like it should......HORRIBLE customer Service !!