Dolly Wortmann

Review of Touro Infirmary

I do not like this hospital. I sat on the ER gurne...

I do not like this hospital. I sat on the ER gurney for 2 hours (with chest pain) trying to get a nurses attention & was given the call light after asking for it. There was blood from who knows when on the handrail of the ER bed. I was not informed of a test I was scheduled for before a procedure I was having the same day & I was not informed what time said procedure would take place. Without warning I was told I was being taken for the procedure. Then the transport said - no it's a test. I told them right there in the hallway that they needed to get their act together. After being seen by the ER doc, I didn't see another doc till about an hour before the procedure. The staff do not knock before entering & just flip on the bright lights in the middle of the night with no warning. Dietary staff do not accommodate special dietary needs & refuse to send someone to talk to me about food preferences. The only reason I went there is because, it is the only place my insurance is willing to pay for tests. I would have only given 1 star, but some of the staff were very nice & the transport person wheeled me all the way to my car upon discharge. I wish I could remember his name to give him recognition. I complained to the nursing supervisor on my last admission, but sadly, it appears nothing has changed.