We arrived, very nice people at the reception.

We arrived, very nice people at the reception.
But we went to our room and the refrigerator wasn t working so we picked up the phone and the phone wasn t working...then we called them to come fix the phone & refrigerator and no one came during our stay to fix it. Then during the night our air vent in the room was making the loudest noise ever that we couldn t sleep the whole night. But couldn t call because our phone didn t work.. then decided to take a shower in the morning just to be disappointed again by guess what ? Having no body wash or shampoo/conditioner in the bottles placed in the shower. Very frustrating!! All the way from South Africa and not a good stay or impression.