Devon Dredge

Review of manheim imports

UPDATE: I originally I gave 4 stars and a pretty ...

UPDATE: I originally I gave 4 stars and a pretty good review of this dealership and sales associate (original review below). I've changed my mind. When negotiations were attempted "management" only dropped the price $700. Well after my first "good" review was submitted my emails and texts to get the remote and headphones that were missing from the car were immediately ignored. The second key was missing when purchased and I didn't think too much of it. So the $700 Manheim Imports conveniently knocked off I had to spend to get a key fob worth $300 a remote for the dvd player $105 (on ebay because the dealership wanted $250 just for the remote) and another $70 for earphones. And again the worst part was after many emails and texts I still haven't heard back from the sales associate who assured me he could get the remote and headphones. All he had to do was respond back with at least what he tried to do. But i guess once a sale is final AND after your review is submitted, at this dealership, all communication is cut off. It's ashame because my husband will be looking for his next truck. I won't be urging him to us Manhein Imports.

My Original review with the 4 stars: Wes was great to work with. He was honest from the first point of contact. I drove an hour and a half to purchase the car because Wes was never arrogant or pushy. He even went above and beyond by trying to help me with getting headphones and remote controk that was missing from the car. I rated this a 4, not because of Wes, but because there is very little room for negotiations. I could have driven a little further (into another state) and gotten the same car 1 year newer with 4k fewer miles for just $800 more. But It was still a win-win because I do love the car, Wes was probably the nicest salesman I've ever come in contact with and there was at least a small negotiation. I would definitely return to this dealership to work with Wes again in the future for my next purchase.