Pascal Cote-Julien Review of Double Tree by Hilton Zagreb
One of my best hotel experiences ever. I never wri...
One of my best hotel experiences ever. I never write reviews but I had to for this hotel. The staff is phenomenal, especially at the check in. They are extremely friendly and courteous. They go out of their way in many ways. From small freebies to making certain your invoice is printed out correctly. The hotel was very clean and comfortable. Great location. Hotel restaurant was very good.
Most importantly a huge kudos to the staff at the check in counter. I realized I forgot my passport in my hotel room safe once at the airport trying to check in. Having very limited time I called them from a taxi heading back. By the time I arrived they had already retrieved my passport and it was basically a handoff. Thanks to them (and an amazing taxi driver), I was able to make it back in time for my flight.
I already look forward to my next visit.
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