William Guth Review of Omni Rancho Las Palmas Resort ...
The lobby, property and staff are friendly and inv...
The lobby, property and staff are friendly and inviting. My favorite area of the whole resort is the outdoor plaza area. It's like an outdoor desert oasis slash alcove at the heart of the resort. The patio with roaring gas fires, pillowy outdoor furniture, live entertainment and roaming wait staff is almost like a brochure, or Disney family movie. I like that areas are designated as adult only and family. I wish I were taking advantage of the adult only areas on this trip. I almost wish the resort would pick one or the other though, and not try to be all things to do people. I was expecting a nicer, more comfortable room. It seems very pedestrian for this part of the country, especially for this locale. The bathroom showed promise, but appeared worn by time and use. I would like to come again without kids and take more advantage of the ambiance to relax more. I'd also hope to have a nicer room, or better location on the property than outer rim, bottom of stairs next to an ice machine. At a truely amazing resort these characteristics wouldn't serve as the detractor that they served here because they'd be less notivible. (Think Hyatt Scottsdale McCormick Ranch, or Princess Hotel Eilat.) Our room appeared to be the pit of the building we were assigned, like the room off the elevator at a city hotel for last minute or budget travelers.
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