carol armstrong

Review of Novotel Wollongong Northbeach

First & foremost the beautiful & welcoming staff a...

First & foremost the beautiful & welcoming staff are an absolute delight, we've been down on many occasions & each time make it more fabulously personal for us, they know our name & ask us how we're going & just like a friend I really have never got this from any other hotel in the world & ive stayed at many hotels in my time.
I'm so looking forward to going down again bringing my other half & inviting him to enjoy my same experiences.
Marina was an absolute wonderful 100%+ organiser & beautiful lady in helping us with all our conferences meeting rooms changes & alterations with a smile & caring amazing attitude. Ashley & Brittany at the front desk we're truly amazing & gorgeous ladies to work with always helpful & kind & smiling too it's infectious down there.
The staff around the hotel from food & beverage attendants to house keeping to room service & brilliant conference/av helpful on point staff too.
You made our time every time wonderful we've successfully completed & set up our David Jones Wollongong store & you had a helping hand in implementing this massive task. We are so proud & thankful.
I really look forward to coming back on a holiday very soon team Novotel Wollongong best regards Carol Armstrong David Jones Talent Aquisition Team