Nick Goodwin

Review of Gurney's Montauk Resort and Se...

My experience at gurney s started out great, but I...

My experience at gurney s started out great, but I wasn t pleased with how it ended. Spa services and facilities were great, along with the food. But when we were leaving the valet company could not find out car for 15 minutes. Finally when they found it the valet told us that the key fab was dead and that he couldn t get In the car. He was than NO help to me and my family and left us to fend for ourselves in the dark. After hours of trying to jump the car (with help from a very friendly local) we than came to the conclusion that the valet guy left the car on from the beginning! It was all their fault that we had to wait and fend for ourselves for 3 hours on their property and did not care to help in anyway. We left very disappointed and not so sure if we will return