Sandie Garza

Review of Bill Jacobs BMW

Bad experience! When it comes to car shopping you ...

Bad experience! When it comes to car shopping you have many options. You can come across a good deal at more than one place. What differs and sets one dealership apart from another is your overall experience as a customer. Sadly this was not my case. I purchased a vehicle in March and still have not been able to speak to someone in authority to resolve an issue with regard to missing items from my vehicle that were promised to me when I made the purchase. I've left numerous messages and still have not heard back. As a consumer I feel as if the dealership only focused on making the sale but lacks the follow thru. Customers with a good experience will continue to come back to you Bill Jacobs BMW... others