S

Sunny A
Review of A1 Clutches

4 years ago

UPDATE 9TH DECEMBER=

UPDATE 9TH DECEMBER=

Your reply and threats do not scare me and infact again are a reflection of your behaviour and complete disregard towards a genuine honest customer who interacted with you.

So let's begin with replying to your comments regarding why I contacted you. The vehicle in question was sold by you to the trader who I wished to buy it from. They advised me of the work and also advised that NO paperwork was available, I am not sure why you completed work but failed to provide any paperwork. I therfore was asked (written evidence available) to give you a call to confirm. That's when you failed to even speak to me with a little respect. I beleive the public and those that have interacted with you would agree your attutude stinks.

I guess the real main reason I am so shocked is because you want my review REMOVED, but don't have the decency to apologise. I have been contacted by the trader who advised me that you have put pressure on him to have my review removed. The most shocking part here is the clear breach of GDPR. You gave my contact number without consent (recorded telephone conversation available) to the traders who I was looking to purchase the vehicle from and I have had numerous calls and messages from them. I have seeked legal advise and will be filing this with the public information office to investigate. I will proceed to update this review as matters progress!

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In the process of purchasing a new vehicle and called this garage to confirm some previous work that was carried out. Must say the receptionist was lovely took my enquiry and said someone will call me back. Had a call from a guy who asked what i wanted to know. I must say he came across extremely rude in the way he was speaking and rather than show respect and a high level of professionalism he was completely unprofessional. His ability to hold a polite conversation was pretty shocking. I would never look back twice at this garage. I asked what date the work was carried out and he refused to tell me what date the work was completed on the vehicle referencing data protection. I kindly advised him that there is no legislation protecting the date and his attitude at this point just got worse, i ended the call and would never be back in touch with them. Very difficult ti communicate with these guys and as someone who works in marketing I will ensure that I tell this story far and wide and make sure nobody gives them any business. Theres plenty of places that can offer you the work you need and the levek of service thats expected!!!!!!!!!

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