For a supposedly 5-star luxury hotel the experienc...

For a supposedly 5-star luxury hotel the experience was disappointing. Started out great. Valets and front desk were great. After that great first impression it went down hill from there. No assistance in getting luggage to the room, my room had no view and it looks like very few other rooms have any sort of view. Room valets never filled the ice bucket. At the pool, they were out of towels they did they would get some soon. I showed the attendant where I was sitting. He never brought me a towel, layer when I went back he said they had received some but were out again. Mind you the waitress was pushing over priced drinks. My suggestion of you go to Laguna Beach, stay somewhere on the beach.