Placed an order for a chair on the 21st May 2020 a...

Placed an order for a chair on the 21st May 2020 and payment was taken immediately. Delivery of the chair was a week later. A day before the delivery date i received an email to say that the delivery will be delayed by 2 weeks. I cancelled the order (had to call customer service to cancel it and asked them to send an email to confirm - which they did) They promised by money back in 10 working days. Its been almost 4 weeks since I placed the order and the i havent received the refund yet. No response to multiple emails either to their customer service. Calls to customer service goes on 'hold' for 15+ mins and gets disconnected.

Stay well clear of this company!