My husband and I just got back from 5 days at this...

My husband and I just got back from 5 days at this resort. This was our first time at a Secrets resort and the first thing I noticed was that the resort needs updating. I think Secrets was a very high end resort to stay at one time, but now it seems other resorts such as Excellence have taken over that. The food was bland. I would say go to the Italian restaurant if you want something remotely good. The staff at the pool is attentive and it s nice that they walk around and bring drinks to you, although the drinks are extremely watered down. I actually witnessed one of the staff pouring out champagne from the Bellini he was serving me to fill it with more juice. I don t really see the point in this, it just seems like you re wasting alcohol to me, but maybe they re worried about guests getting too drunk. The one major thing with the staff and the hotel in general that they need to work on right away is the constant knocks on the door every night to tell us what s going on the next day. It s extremely rude and disruptive.