I will be very careful if you are using one of the...

I will be very careful if you are using one of their agent. It is just a real estate franchise and really have minimal training on their agent. I used one of their agent introduced by my friends, she was helping a few Asian clients to purchase in the same building. The agent did not have any knowledge on how to be a buyer agent and she did not response or help to resolve lots of problems after the contract was signed and showed up again at closing to collect the commission check and left a whole long list of issues for my lawyer to sort out. When I questioned her, she gave me a fit and cut me off.