Alaisha Arocho

Review of Don Jacobs Toyota

If I could give this place 0 stars I would. Very u...

If I could give this place 0 stars I would. Very unprofessional staff. Sold me a vehicle that was no good when I complained they had me trade in my vehicle. I got the second car that was also no good after the 2nd day of having it the vehicle was accelarating by itself while parked and while driving. Brought the vehicle in to service and they didnt want to take responsability for it. The service director JOSE RIVERA actually had us leave the permises. They refuse to fix our vehicle, they refuse to give us a loaner & refuse to take responsability. WORST DEALERSHIP EXPERIENCE.