We were in town for a wedding. It was November so ...

We were in town for a wedding. It was November so clearly not peak season for a beach town. Upon booking, we we re told that we would be staying in the Southern Quarters . They needed 50% down right away and they told me the other half would not be charged until check in. The day before we were leaving, they charged my card for the other half. There is no parking!! You have to park on the street. No one to help with bags and in the southern quarters there is no front desk or ANYONE to greet you! You walk in and there s a key in a basket waiting for you. You find your own way to your room. I expected old charm and got an old dirty boarding house! When we got to our room, it was 100 degrees and I called the main number and she said she ll adjust the thermostat and I could just close the vent but the vent in the bathroom was broken so it was always on. The remote on the tv only half worked. The entire weekend, we saw no one!! Not a staff member, not a guest! No one! It was creepy and very uninviting. In the morning, we went down to the common kitchen for coffee and there was no milk or creamer. No coffee pot in the rooms. None of this was told to us. I certainly didn t expect 5 star accommodations but no ones money should be wasted here. It COULD be charming if they fixed up the place, cleaned it, and had someone to greet you or even acknowledge you! Also not a place for someone who has a hard time walking as there is many windy stairs.