Jenna

Review of Deseret Medical

The store is filthy and disorganized.

The store is filthy and disorganized.

The guy is super dishonest. One example, he said in one sentence that you never get a new wheelchair with Medicare (whilst trying to give me a used one with what looked like actual poop on the seat), and that you usually get a new one with Medicare but that we couldn t. There were more instances like this, where he was obviously just flat out lying.

He also made promises about delivery and timing and didn t keep them, and gave us the runaround.

The process with the paperwork was so disorganized and contradictory, I wouldn t be surprised if it comes back to bite us.

One star because we did end up getting a nice new wheelchair but it took days, multiple trips, and a TON of frustration.

Will not be back.