I've had rides set up with VIP 4x. The first 2 tim...

I've had rides set up with VIP 4x. The first 2 times, I got a ride to and from my doctor's appt. successfully. The ONE star is for the last 2 rides set up, they never showed. I was Never called and no text message, nothing. I called when no one showed and I was told they can not accommodate me. When I ask why, the woman was rude to me and transfer me, a man picked up the phone never gave his name and just said we can't accommodate you. This happen for both rides left. One ride was for a procedural I had to undergo, so at the last minute I had to call my insurance and book it with Yellow cab. So if you book a ride they may cancel it and never contact you about their cancellation and they WON'T explain why.