Avoid this company. I bought a concrete mixer I re...

Avoid this company. I bought a concrete mixer I received a product, I was not satisfied and I made a return form with the specification that I do not want the money on the product and only the replacement of the product or defective parts. I was accepted the return, they sent the courier to me I handed over the concrete mixer and two days later a lady called me and gave me a phone number of the Director of the company. I called and I started to be scolded by Mr. "Director" (an arrogant and an ignoramus) and tells me I don't get used products on return and hang up. I spoke once more with the dance and I quote: "to shorten the discussion I will give you the number from the service and you will manage". When I asked where the concrete mixer was, he said "I'm not interested, it's not my product" and hung up. And I haven't received the concrete mixer yet. The only solution is Consumer Protection and a special road to Bucharest to solve the problem