Kathleen Cervone

Review of Butler Veterinary Associates

When I called for an appointment for my 11 yr. old...

When I called for an appointment for my 11 yr. old cat as a "new" patient, the receptionist was very accommodating and friendly. This was an appointment for her yearly physical and to update her on vaccines. Unfortunately, I had to cancel the appointment at the last minute, only an hour before time and she was still very understanding and was able to reschedule me for another date with no hesitation. When I arrived for the appointment, the desk personnel were very friendly and greeted me warmly as if they had known me for a long time. I immediately felt comfortable. They have a very clean and comfortable waiting area with lots of room and space for allowing my frightened cat to be far away from the dogs coming into the area. I did not have to wait very long to be taken into the exam room and even in the exam room, the wait was relatively short until a tech came in to gather info for my visit. The doctor/vet was very friendly and personable which immediately put me at ease. She was very gentle with my cat and knowledgeable. I highly recommend this clinic and will return with my dog when needed! Although I had heard they were more expensive than other vets, so far I did not find this to be the case with my visit.