mathew FITZSIMMONS

Review of Griffin Ford

The service advisor was very friendly and went thr...

The service advisor was very friendly and went through everything in detail. The wait time for service was less than expected. However the only reason for not giving 5 stars is that when I got home and looked in my mailbox, there was a saftey recall letter that required me to take the vehicle in asap. The service advisor or staff should have advised me of this when I was there and I could have made arrangements to leave the vehicle there.Now I have to make a special trip back.