Worst delivery service ever. What company requires...

Worst delivery service ever. What company requires a signature and only delivers Monday through Froday, 8am to 2pm? Then I call customer service to arrange pick-up of my parcel and they say since their delivery hours don't work that my only option is to pick-up the package in Beltsville, MD. 1.5 hours from my house if I am lucky! Then the customer service agent proceeds to go "well it looks like this is part of a cancelled order, no reason for you to come get it." So you mean to tell me that your computer and customer service system is that terrible that if I would have been home to receive this package that it would have basically been a free gift since your company didn't catch it? Rediculous. This is not a modern day and first class courier of choice. That goes for any customer whether it be business or consumer. What a joke.