HORRIBLE EXPERIENCE!!!! Would give Zero Star if wa...

HORRIBLE EXPERIENCE!!!! Would give Zero Star if was an option.

Ordered a part for a Kenmore freezer from Parts Direct on Nov 3. Been backordered for over 30 days. I had even paid extra shipping for Priority shipping (2nd from Expedited). So that went out the door. Received an email today that the part will finally be fulfilled in 1-2 days and shipped in 5-7 days. WHAT??? WHY IS IT NOT BEING EXPEDITED AS NO EXTRA COST???? I called Sears Parts Direct to ask this exact Question. Pretty much was told LG vendor (Distributor) is behind on orders, doings their best fulfilling, blah blah blah. And that is my problem why? And there is not much else they can do for me. I asked to upgrade to "Expedited shipping" at no extra cost. Can't help me. I inherited this refrigerator. And I will NEVER in my future buy a Sears based appliance. This is certainly not helping Sears future. Very very unhappy & frustrated to say the least!