I have been trying to contact customer service for...

I have been trying to contact customer service for over a week now and not had a single response. I needed to order items for my wedding anniversary but was unable to do so and now I cannot get them in time. This has been a total nightmare when it was such an easy issue to resolve. I still haven't had a response. Watch and see if a robot posts to this review to contact their customer help desk, because I have already submitted multiple requests for help and NOT ONE has been responded to. I have already submitted a complaint to the BBB and then will see if they have the decency to respond to the letter from my lawyer. Totally ridiculous!