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Ken Rysavy

4 years ago

Awful company, either the sales rep lies or the co...

Awful company, either the sales rep lies or the company does not honor what he says and poorly file insurance claims. Told us they would handle all the insurance claims and any supplement item not approved by insurance would not have to be paid. The contract states supplemental charges are to be paid when we receive the insurance payment. They inaccurately filed the claim about why the supplemental work needed to be done, insurance denied, want payment and will not go back and file correctly. All other insurance claim work and non-insured work items have been paid for. Now they threaten to put a lien out. We will never ever use them again.

Service: Storm / wind damage roof repair

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