Mark Vacca

Review of Headquarters Plaza Hotel

The room was clean and everything worked, however ...

The room was clean and everything worked, however the ac unit underneath the window was outdated and in poor condition (dials missing, plastic pieces broken). When I turned on the hot water faucet in the bathroom it made a loud mechanical noise and wouldn't stop until your turned the cold water on. The shower head was missing the trim piece that covers the pipe coming out of the wall so the drywall behind was exposed. Nothing that would make me not stay there again just expected a higher level of quality/maintenance from an upscale hotel.