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Buying a car can be a harrowing, dreadful experien...

Buying a car can be a harrowing, dreadful experience, especially when dealing with a sales person who doesn't listen, and is only interested in pushing cars off the lot. I had visited five other dealerships in Oklahoma and North Texas looking for a Toyota Tacoma, and all five dealerships had sales people that made me want to run for the hills.

Then I visited Jim Norton's and Jacqueline was the first person to greet me in the parking lot. She was awesome in every regard. She let me take my time, weigh pros/cons of getting a new vehicle and we even did much of our negotiating via text! It was awesome, because I didn't feel like I was being pressured to make a decision on the spot.

She got me the truck I wanted, with all the extras I wanted, and I was even happy with the price. If anyone is in the market for a new car, I would refer them to her in a heart beat.

I even had to visit the dealership a few days after purchasing my truck to have side steps put on. The guys in the service dept. were incredible, friendly, and made sure it didn't take too long to get the job done right.

I couldn't be happier with my new Tacoma or the experience I had at Jim Nortons. Thank you Jacqueline!

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