I would not recommend John Moore services to my wo...

I would not recommend John Moore services to my worst enemy.

I paid for a yearly service for my electrical plumbing and AC. Yearly inspections and service calls were supposed to be free at least that is what the person who sold me the plan said. I've tried to do the yearly inspection and every time a service person comes out here they act like they don't know what I'm talking about and try to charge me a fee. The plumber they sent here this morning acted like he had no idea what a yearly inspection was and said that I had to pay.

The notes the AC repairman from John Moore left in the system for him to check the pipe from the AC he acted like he didn't know what it was that that was the AC repairman's job. That is the second plumber that has come here from John Moore that didn't know anything about plumbing.

The first appointment I made with them no one showed up in the time window. The appointment last week was between the hours of 12 and 4. I canceled at 5:45 PM since no one had arrived yet. That appointment was for plumbing and electrical neither technician showed up in the window.