Unfriendly and bad experience with NCOI training.

Unfriendly and bad experience with NCOI training.

I wrote an email asking if I could get more information and advice about a number of courses. I immediately received a registration form, this did not answer the questions. I have experienced this as pushy. This made me feel that the customer service lady was unable to provide me with the correct information.

I once again sent an email asking if I could be put in touch with a training teacher or (former) student. Then I got a call from the same lady with the answer that: Firstly, according to her, my previous education / work background does not suit the study program I want more information from. I found this a strange reproach. And that I also could not be brought into contact with a training teacher or (former) student.

Eventually I received a brochure by mail with the most expensive option of the courses. I find it strange and unfortunate that I have been treated this way. Perhaps this does not apply to the rest of the team or the NCOI training teachers, but this lady has treated me unkindly and I don't really know what she was talking about. While I just asked for more information.