Carlotta The Enforcer

Review of Shaw Club Hotel and Spa

We stayed here over the family day long weekend an...

We stayed here over the family day long weekend and received the romance package. Upon check in our room was immediately upgraded, which was fantastic! The staff here are incredibly helpful and accommodating! Unfortunately, we had some car troubles and both the front desk staff as well as our shuttle driver (Jacob) were amazing; he waited for us to come back from dinner (even after his shift was over) to drive us to our car which was parked at Peller Estates and helped us with our car problems. In the morning there was a small issue with the water (heating) in the shower, but maintenance was sent in right away to fix it (was done very quickly). After which, they had kept the restaurant open for breakfast for us and let us do late late check out. All around great service, wonderful staff, and very reasonably priced for beautiful accommodations. What could have been a potentially stressful weekend, was completely avoided due to the staff and turned into a wonderful romantic getaway for us. Will definitely be staying here again in the near future!