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Review of Van Wanrooij keuken, badkamer ...

We visited Van Wanrooij 3 times to put together ou...

We visited Van Wanrooij 3 times to put together our bathroom and toilet. They were subcontractors to our builder Adriaan van Erk. We decided to have the hull delivered and we purchased it externally, we should have done this with the bathroom and toilet.
Yes during the sale everything nice and nice, but ..
Van Wanrooij is the worst service organization we have ever experienced. We are now two years later and the points of our bathroom and toilet are still running. We even have torn tiles in the shower and even this has not yet been picked up. They will finally arrive at the end of April, but not all points that have been reported upon delivery have yet been included (the house was completed in April 2018).
We have aluminum cover strips that are damaged from delivery. This was reported during pre-delivery and completion. Van Wanrooij does not want to believe this because this means that they have to redo the entire bathroom. The aftercare indicates that this is normal and can happen, they do not tell you this in the showroom. This is not normal. Nobody from our project is bothered by this, only our home. We also had an extra wall placed with a niche. The niche is not straight but convex. The tiles of the niche, torn. The finish of the sawn-off tiles leaves much to be desired. At the door frame, all tiles have been ugly cut and not hidden. The bath has thick kit edges because the tiles have been cut too far, they had to fill this with kit.
In the showroom everything was neat, bottle of wine with you after purchase, everything was nice ..
Our advice is to take your bathroom and toilet somewhere else. These two places have become our biggest problems in the whole purchase of our house and I can tell you that decreases your enjoyment of living.

And .. we have had extensive telephone and mail contact with Van Wanrooij for two years. Their master tiler has even been here three times .. Has polished all covering strips with shoe polish so that all kit was covered with black and had to be replaced ..
Just FYI on the messages that they are forwarding these messages to internal people to fix it ...

Be warned...