Extremely disappointed.

Extremely disappointed.

We had received a gift card and intended to use it with coupons ($ 25 spa access) available everywhere. Unfortunately they refused our payment method. Completely ridiculous, if we had received an amount of money instead of a gift voucher, we would have saved half of the entrance ticket. In short, do not buy gift cards you will be penalized.

The supervisor's response to our comment was filled with arrogance and condescension.

Questionable business decision. Polar Bear will have lost customers for life.