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From the moment we booked we should have reconside...

From the moment we booked we should have reconsidered. The hosts are rude and greedy. The campground itself is cute, clean and well maintained but don t let that be the reason for booking. The hosts are unbearable. Prior to our departure I had indicated that we would arrive around 8pm. As we approached Drumheller I received a rude message questioning when we would be arriving. It was 7:45 and when we checked in the owners seemed put out that we didn t return their call and further questioned us about the other party arriving indicating that they must be here before 10pm. Even when we indicated they would the hosts seemed agitated and unfriendly. The motto for the weekend quickly became kill them with kindness We quickly realized that rules were important to them so as other guests arrived we pre-checked them, confirmed car parking and paid the required extra fees no questions asked. Incident 1: we were playing in the park one of the hosts came flying across the park and started yelling at a person driving in the campground. She obviously noticed that we were uncomfortable with her behavior because she came over to speak with us afterwards to share her perspective. While we appreciate her concern about safety in her campground her approach was abusive and unprofessional. Incident 2:incident occurred when a young boy approached us for our bottles. We gladly donated them to him. Later the boy cornered by the two owners who were threatening him with police and other insults. We felt like we needed to stay in the area to protect the boy and told the owners that we donated the bottles to him. Again the owner felt the need to explain her behavior to us as she visited our campsite that evening indicating he was a thief and liar and how she confiscated his wagon and would sell it on Kijiji. When the owner visited our site the previous night she indicated we were 5 star guests. Despite all of these incidences of poor behavior by they owners, we liked the location, amenities and cleanliness of the campground and contemplated booking for future years. Shame on us for overlooking poor behavior. The Final incident that solidified our lack of trust in the character and integrity of the owners. Upon checkout the male host checked the site as we dumped and did not indicate there were any issues. About an hour down the road I received a voice message indicating that we were being charged a $150 fine for moving the firepit and my mastercard was already charged. The message indicated that if we wanted to come back and remove all the ashes, take them to the dump and bring in new gravel to cover the spot they reverse the charges. This was a complete shock to us as the owner had been visiting at our site and never indicated an issue. I explained in my phone conversation that we did not move the location of the pit but did was swap the moveable fire ring from one site to the other as only one ring was suitable to have a fire. We did not change the location of the pit. The owner indicated that we moved the fire pit into the middle of the campsite when the trailer would back in and now there were two spots with ashes. I explained that wasn t possible or our young would ve been tracking through the ashes all weekend. I then requested pictures and felt like the ones provided were staged. When I sent photo images of our time around the fire clearly showing where it was located and requested further pictures showing the inside of the firepit , the request was ignored. From our perspective it seemed evident they were trying to tack on extra charges. If you read further reviews you will find similar stories. If they have your credit card they will charge it without warning or a true opportunity to dispute the charges!

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