They took good care of my dog, which is the most i...

They took good care of my dog, which is the most important thing. But they aren't even letting people inside. You have to stand outside, freezing, and give them the information over the phone. And then wait for them to come get your dog. For someone who doesn't have a car it was highly inconvenient and we were absolutely freezing. Its an emergency pet clinic I don't see why people can't come inside and stay distanced. Its not like you're going to wait there for hours while they treat your pet. Just go in and give the information and drop them off... I just think it could be done safely..