Diane Shaw

Review of AWW Industries Division of DGL...

Received dancing speakers as a gift missing a char...

Received dancing speakers as a gift missing a charging cable. After several messages to customer service and purchasing on my own a charging cable it was then discovered the battery would not take a charge. My 86 yr. old grandmother misplaced the receipt and wanting to make this special gift work I reached out again asking if they would send just the charging speaker. To my surprise and ultimate joy they shared they would send out a new complete set. I just received it, & am so excited they stood by their word. I was discouraged with the company on there customer service yet they came through with flying colors at the end. To make right a product that was defective without the receipt speaks volumes and more important to me they made a gift right from a Nana that means the world to me. THANK-YOU !!!!!!!