When I shop for a new car, the service department ...

When I shop for a new car, the service department is one of my first stops and has a huge impact on my decision where to purchase. I must say Charleston Nisson stands out as a star in every department. When I chose my new Rogue-which I love, love, love-a small blemish with the upholstery was noted when it was being prepped. The service manager himself got involved and assured me a replacement seat was on the way-and followed up with update calls until it arrived. Its been like that every visit I have made to the service department. Every party involved has demonstrated superior care and concern. The friendliness and eagerness to assist by everyone is refreshing in today's world. And they have awesome new equipment! When you drive through the service entrance and stop in a certain position the inflation in all your tires is checked automatically! When I was leaving after my last oil change one of their service techs, whom I had not interacted with before, sweetly called out to me to express his condolences on the loss of my mother. They seem to genuinely care and take time to know their customers. This is my new car home!! Thanks Charleston Nissan for taking such good care of me!
Carolyn Green