James W

Review of Bryant Place Apartments

Due to the snow storm my daughter and her roommate...

Due to the snow storm my daughter and her roommates apartment flooded. My daughter reached out to me in a panic and we moved her and two of the other three roommates into our home. The management exhibits a lack of communication. They failed to notify my daughter and her roommates who moved here of availability of an apartment they come move to temporarily. After a few days they told of this and that possibility of moving into a motel/hotel if no rooms were available. They were already settled in here and that was an inconvenience at that point. After talking to management they were told the carpet would be replaced and treated to prevent mold. In the meantime they refused prorating them their rent due to not being able to live in their apartment. They refused to prorate the rent and referred them to Corporate. They called Corporate and got voicemail and left a message. Corporate did not call back, but instead forwarded the message back to management. As of today carpet has been replaced but baseboards have yet to be installed. It has been exactly three weeks at this point and still no prorating is being offered. Frustrated students and parents to say the least.