C

Cristian Diaz

4 years ago

I was there two days ago to buy an airsoft rifle k...

I was there two days ago to buy an airsoft rifle knowing full well I could have gotten the same rifle online for a much cheaper price but I like to support local businesses. Out of the box the rifle was deflective with a bad mosfet control which isn't even the concerning part of the matter. The concerning part is that the rifle fires by itself which is a huge safety concern, which they dismissed when bringing it back to the store as "not a safety issue". Whenever the rifle is bumped or when the magazine release is pressed it starts firing on full auto or burst firing by itself until it decides to stop even when it is on safe it is still able to fire which could lead to a SERIOUS INJURY!!! They obviously do not care for their customers or anybody, all they care about is money if they did care they wouldn't sell airsoft rifles that come with serious safety defects. When I went to get a refund they refused to refund me and told me to take it up with the manufacturer which I've tried to do multiple times since Thursday but they don't pick up their phone or reply to emails. Even more upsetting one of the employees at the store (I'm assuming the owner) was bragging about how he just ordered $20,000 in merchandise, but he can't be bothered to take back a $300 airsoft gun that I bought from them that was well over normal retail price.

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