My family planned their shoot at this studio and w...

My family planned their shoot at this studio and was very very excited to do it because this studio space was what they envisioned. Little did we know the staff would be rude and incompetent. They were rude with the kids and using foul language around them. The man that was watching us during the shoot was watching us like a hawk and making us feel uncomfortable. The owner was very rude and threatened to cancel our booking within the first hr of our two hour allotted time. She demanded that she keep the cleaning fee along with an extra $20 which she took out of my hands before returning the rest of the deposit the we gave her. Even though I mentioned to the staff upon our arrival that I will not be paying for cleaning fees as I brought my own broom and dust pan to clean up. I told the staff and he said it was fine. The staff that was watching us during the shoot insisted that he would clean up the confetti and he asked us to clean up the balloons. As we were cleaning up the owner mentioned that if we stayed a minute past our 2 hour slot that she would charge for another hour. Keep in mind that we had children ranging from 5 months- 10 years old and to get them ready as well. Overall, this was an unpleasant experience and not what we were looking forward to. Our group felt unwelcome and uneasy which was harder for us enjoy our experience. Please read all 1 star reviews carefully as we all had a bad experience.